Shipping Conditions
We offer free shipping in Switzerland. Your order will arrive 2 - 5 business days upon order date. Please note that at the moment there is no delivery tracking available.
We offer free shipping inside the European Union. Depending on your location your order will arrive 3 - 7 business days upon order date. Please note that at the moment there is no delivery tracking available.
For your order we will charge USD 17.00 for shipping. Your order will arrive with you 6 - 10 business days. You will receive a tracking number.
Customs and VAT are not included in the shipping cost. Pacret we will not take any responsibility if the order is held at customs. If you refuse to pay the customs and the product is sent back to us you will not get your money refunded. All orders to the US are free of duties and tax if they are under 300 USD.
Exchanges and Returns
If your product doesn't fit, is damaged, or you need to return it for any other reason, please contact us through the following form. We will reply within 48 hours.
Note
No refunds will be made without prior contact. Tell us your reasons for the return by email and we will process the return accordingly upon receipt.
All return requests must be made within 14 days of receipt of the items. Any requests made after this date will not be accepted. Items must be in original condition. In addition, the packaging must be undamaged.